privacy policy

[ Apgujeong Eterna Clinic ]

Apgujeong Eterna Clinic (hereinafter referred to as the “Hospital”) places great importance on protecting your personal information and complies with the Personal Information Protection Act.

Effective Date: December 27, 2025
Announcement Date: December 27, 2025

The order of this Privacy Policy is as follows:

  1. Items of personal information collected and methods of collection

  2. Purpose of collection and use of personal information

  3. Retention and use period of personal information

  4. Procedures and methods for destroying personal information

  5. Provision and sharing of personal information

  6. Entrustment of handling of collected personal information

  7. Rights of users and legal representatives and how to exercise them

  8. How to withdraw consent/cancel membership

  9. Matters concerning the installation/operation and refusal of automatic personal information collection devices

  10. Personal Information Manager

  11. Measures to ensure the security of personal information

  12. Obligation to notify of policy changes


Article 1. Items of personal information collected and collection methods

The hospital collects only the minimum amount of personal information necessary to provide services.

[Medical Information]

  • Name, resident registration number, address, contact information, medical records, etc.
    ※ In accordance with the Medical Act, unique identification information and medical information are retained and collected without separate consent.

[Items collected during website consultation]

  • Required fields: name, ID, password, email, contact information

  • Optional: Whether to receive emails

  • Automatically collected information: access logs, IP information, cookies, service usage records, etc.

[Collection method]
Website, written documents, phone, consultation bulletin board, email, etc.


Article 2. Purpose of collection and use of personal information

[Medical Information]

  • Provision of medical services and administrative services such as billing and collection of medical fees

[Website Consultation Information]

  • Providing consultations, providing notices, conducting surveys, etc.


Article 3. Retention and Use Period of Personal Information

[Medical Information]

  • Stored in accordance with the Medical Act

[Website Consultation Information]

  • Retention for up to 3 years in accordance with relevant laws


Article 4. Procedures and methods for destroying personal information.

[Destruction Procedure]

  • Destroy immediately upon achieving the purpose

[Destruction method]

  • Electronic files: Deleted in a way that makes them unrecoverable

  • Paper documents: Shred or incinerate


Article 5. Provision and Sharing of Personal Information

  • Provision based on legal grounds such as the Health Insurance Review & Assessment Service

  • For statistical and academic research purposes: Provided in an anonymized form

  • Provided in accordance with legal procedures upon request by investigative agencies


Article 6. Entrustment of handling of collected personal information

  • Trustee: 

  • Consignment work: 

  • Retention period: 


Article 7. Rights of users and legal representatives and methods of exercising them

  • For children under 14 years of age, consent from a legal representative is required.

  • Requests for viewing, correction, and deletion are possible.


Article 8. How to withdraw consent/cancel membership

  • Request through the website My Page or to the person in charge of personal information


Article 9. Installation/Operation and Refusal of Automatic Personal Information Collection Devices

  • Automatic collection of connection information through cookies

  • You can opt out through your browser settings.


Article 10. Personal Information Management Officer

  • Name: CEO Park Gyu-ri

  • Affiliation: Apgujeong Eterna Clinic

  • email:

    eternaclinicseoul@gmail.com

  • Phone: 02-517-9337


Article 11. Measures to ensure the security of personal information

  • Implement technical/administrative measures such as firewalls, access restrictions, and security training.


Article 12. Obligation to notify of policy changes

  • Any changes to the content will be announced on the website at least 7 days prior to implementation.


Video Information Processing Device Operation and Management Policy

Article 1. Purpose of installation

  • Facility safety and fire prevention, customer protection

Article 2. Installation location and scope

  • Interior and entrance hallways, etc.

Article 3. Manager and Access Authority

  • CEO Park Gyu-ri (02-517-9337)

Article 4. Filming time and storage

  • 24-hour recording, server storage for up to 30 days

Article 5. Method of video verification

  • Confirmation is available upon request from the manager after visiting the hospital.

Article 6. Restrictions on access

  • Only permitted for the purpose of protecting oneself or life/body

Article 7. Safety measures

  • Implement security measures such as encryption, access log management, and locking devices.

Article 8. Notice of policy changes

  • Changes will be announced on the website at least 7 days prior to the change.

(Supplementary Provisions)
(Effective Date) These Terms and Conditions will be effective from December 27, 2025.
▷ In principle, membership registration is based on the member's identity. If a member registers using false information, the member will be expelled, and the member who registers using false information will be legally responsible for any damages resulting from this.

Copyright ⓒ Apgujeong Eterna Clinic (Eterna Clinic) all rights reserved

Refusal of unauthorized email collection


Refusal of unauthorized collection of email addresses (Refuse Collect E-mail)

We prohibit the unauthorized collection of email addresses posted on this website using email collection programs or other technical devices. Please be aware that violators are subject to criminal punishment under the Information and Communications Network Act.

Act on Promotion of Information and Communications Network Utilization and Information Protection [Partially amended December 18, 2002, Law No. 06797]

Article 50-2 (Prohibition of unauthorized collection of e-mail addresses, etc.)

No one may collect e-mail addresses using a program or other technical device that automatically collects e-mail addresses from an Internet homepage that clearly states that collection of e-mail addresses is prohibited.

No one may sell or distribute e-mail addresses collected in violation of the provisions of Paragraph 1.

No one shall use an e-mail address, the collection, sale, or distribution of which is prohibited under the provisions of Paragraphs 1 and 2, for information transmission.

Article 65-2 (Penalties) A person who falls under any of the following items shall be subject to a fine of not more than 10 million won.

A person who has taken technical measures in violation of the provisions of Article 50, Paragraph 4

A person who transmits advertising information for commercial purposes in violation of the provisions of Article 50, Paragraph 6

A person who collects, sells, distributes, or uses e-mail addresses for information transmission in violation of Article 50-2.

Eterna Members

Social login

Social login